Shipping & Pickup Policy

Pickup is free at 1772 Sedgwick Ave, Bronx, NY 10453. Choose "Free pickup" at checkout and no shipping address is needed.

Contact us to arrange a time — we do not publish fixed opening hours, so please message us through the chat button or email wholesaleprintingnyc@gmail.com and we will agree on a collection time that works.

We hold uncollected pickup orders for 14 days after they are ready and will contact you during that time. Bring your order number (it begins WPNYC) so we can find your job quickly.

We ship orders nationwide across the United States using UPS. The cost of delivery is already built into the price you see at checkout — choosing "Ship to me" does not add a separate shipping charge later.

We choose the UPS service that fits the job and your address. If you need a specific service, a signature, or delivery to a different address than the one on the order, tell us before the job is dispatched.

These are two separate clocks, and it is worth knowing the difference:

• Turnaround is how long printing takes. It starts when your artwork is approved and payment is confirmed — not when you place the order.
• Transit is the extra time UPS needs to reach you once the job leaves us.

Your delivery date is turnaround plus transit. A job that needs artwork corrections from you starts its turnaround later, so the delivery date moves with it.

Please check the address at checkout. Shipped orders need a full, correct address, and we confirm it in the database before the order can go through. We are not responsible for delays or losses caused by an address you gave us that was incomplete or wrong.

If you need to change an address after dispatch, we will try, but re-routing a job that has already left us may cost extra and will delay delivery.

Turnaround times are estimates, not guarantees. If artwork corrections, payment, material availability, a carrier delay, or an event outside our control push a job back, we will tell you as soon as we know. Our responsibility for delays is limited as set out in the Terms of Service.

Check your job on arrival. Report damaged or short deliveries within 7 days with photos and we will replace the items or refund that part of the order, as set out in the Refund Policy.

Pickup is available only at 1772 Sedgwick Ave, Bronx, NY 10453. There is no other collection point, and pickup cannot be arranged to a different address.